This section regulates the General Conditions of Use of the services provided through the website of ProSurfing Company SLU, with CIF: B 76179126 (the provider) reserving this company the right to modify and update them periodically, without obligation of prior notice to the users.

For the purposes of this document, "user" is understood as any natural person who accesses the web page to obtain information and contract any of the services offered on it.

It is mandatory that, prior to the execution of your purchase, the user carefully read and understand the general conditions that are determined below, as well as any additional information and specific conditions of the service you intend to hire.

The present conditions of use do not exclude the possibility that certain services provided through this website, due to their particular characteristics, are subject to their own specific conditions of use.

The users who contract the services offered by this website of ProSurfing Company S.L.U, declare to be of legal age (18 years old). In the case of hiring by minors, authorization is required from their parents, guardians or legal guardians in order to enjoy the contracted service. In case of any doubt that may arise, please contact our customer service reservas@prosurfing.es

Through the website of ProSurfing Company SLU, users are offered access to diverse information about combined packages, such as surf lessons, paddle surfing, bodyboarding, Windsurfing, accommodation, surfing safaris, excursions, excluding the sale of air transport , as well as the possibility of other tourist services contracted with third parties (diving, trekking, bike routes), also enabling the on-line contracting of some of the services offered, and in respect of which ProSurfing Company SLU provides the content and service in name and on your own.

In addition to these services, the user may formalize reservations and contract on-line accommodations and package packages, as well as other services, provided by ProSurfing Company S.L.U. the information relative to said services, and formalization of reservations, and in general, the services that correspond, limiting the liability of ProSurfing Company SLU to the obligations that are legally attributed to it, in its capacity as Tourist Intermediator with number I- 0003722.1.

A - The user may cancel the reservation by giving a minimum notice of 72 hours in advance, and the provider will proceed to refund 100% of the amount.

B - If the cancellation is made within less than 48 hours, 50% of the amount will be refunded.

C - If the cancellation is made within less than 24 hours, no amount will be refunded.

D - Once the activity has started or part of it has been carried out, if the user does not wish to continue, no amount will be refunded.

Likewise ProSurfing Company S.L.U reserves the right to cancel the service due to third-party causes such as adverse weather conditions or any other major cause, proceeding to reimburse the amount disbursed.

Once the activity started and after 10 minutes of it, if the weather conditions, sea conditions, are not optimal for the practice of the chosen activity or due to external causes, it would be impossible to develop the same, ProSurfing Company SLU is committed to providing the service from when the appropriate conditions are given or will issue a bond for their exchange within a period not exceeding one year, but in no case will the money be repaid.


The provider, responsible for the website, makes available to users this document with which it intends to comply with the obligations set forth in Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI-CE ), as well as informing all users of the website about what the conditions of use of the website are.

Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

The provider reserves the right to modify any type of information that may appear on the website, without there being any obligation to pre-advise or inform the users of said obligations, being understood as sufficient with the publication on the website of the provider.


The provider is exempt from any type of liability arising from the information published on its website, provided that this information has been manipulated or introduced by a third party outside it. In addition, it reserves the right to take legal action against inclusion of comments by third parties, of an offensive nature or that affect the reputation of both the provider and third parties.

The provider's website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used on the website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient and disappear when the user's session ends. Under no circumstances will cookies be used to collect personal information.

From the client's website it is possible that it is redirected to content from third-party websites. Since the provider can not always control the contents introduced by third parties on their websites, it does not assume any responsibility for such content. In any case, the provider states that it will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morals or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities the content in question.

The provider is not responsible for the information and stored content, by way of example but not limited to forums, chat, blog generators, comments, social networks or any other means that allows third parties to publish content independently in the provider's website. Notwithstanding and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider is made available to all users, authorities and security forces, and actively collaborating in the withdrawal or blocking of any content that could affect or contravene the legislation national, or international, rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to work properly. However, the provider does not rule out the possibility of certain programming errors, or that occur causes of force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the website.


The user agrees to make appropriate use of the services and content that ProSurfing Company S.L.U offers and not use them to:

Carry out illicit or criminal activities, contrary to good faith, morality and public order, to uses, and / or that violates the regulation on intellectual and industrial property, or any other rule of the applicable legal system.

Disseminate content or propaganda of a racist, xenophobic, pornographic nature, that advocates terrorism, or that violates human rights.

Introduce or disseminate on the network data programs (viruses and harmful software) likely to cause damage to the computer systems of ProSurfing Company S.L.U its suppliers or third users of the internet network.

Make available to other users, send by email, in some way transmit, any content that, in accordance with the applicable provisions or existing contractual relationships, you are not authorized to transmit (such as inside information, information protected by rights of industrial or intellectual property or information on which you have a duty of confidentiality).

Transmit unsolicited or authorized advertising, advertising material, junk mail, chain letters, pyramid structures, or any other form of solicitation, except in those areas (such as commercial spaces) that have been exclusively designed for it.

Likewise, users are expressly prohibited from reproducing, duplicating, copying, selling, reselling or exploiting for commercial purposes, any section of the service, use or access to it.


Certain information included on the website of ProSurfing Company S.L.U has been provided by third party borrowers of the services offered on the aforementioned website. ProSurfing Company S.L.U is not responsible for the accuracy of the content or errata that may arise from such information.

Within the web links (links) can be made to other websites with respect to which ProSurfing Company S.L.U has no control and whose content is not responsible. Similarly, ProSurfing Company S.L.U will not be responsible for the technical availability of the web pages to which the user accesses through this website.

The user assumes under his / her own responsibility the damages or damages that, in his case, could be derived from the access to said contents, as well as of any other damage or damage caused to his computer system by any material downloaded or in any way obtained through the use of the services or for any loss of data derived from downloading said material.

ProSurfing Company S.L.U will not be responsible for the damages or damages derived from the infractions of any user that affect the rights of another user, or of third parties, including the rights of copyright, marks, patents, confidential information and any other right of intellectual property and industrial.

ProSurfing Company S.L.U will not be responsible for the damages caused to the user in case of impossibility to provide the services object of these general conditions of use, in cases of force majeure, fortuitous event or other causes not attributable to it. Neither will be responsible for the inadequate use of the service as a result of maintenance work, or a defective configuration of the user's computer equipment, or insufficient capacity to support the computer systems necessary for the use of the services offered.


The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are the property of the provider or, if applicable, have a license or express authorization. part of the authors. All the contents of the website are duly protected by the rules of intellectual and industrial property, as well as registered in the corresponding public registers.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, requires in all cases prior written authorization by the provider. Any use not previously authorized by the provider will be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and / or graphics outside the provider and that may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise with respect to them. In any case, the provider has express and prior authorization from them.

The lender acknowledges in favor of its owners the corresponding rights of industrial and intellectual property, not implying their mere mention or appearance on the website the existence of rights or any responsibility of the provider over them, as well as endorsement, sponsorship or recommendation by the party of the same.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email.


For the resolution of all disputes or issues related to this website or the activities developed therein, Spanish legislation will apply, to which the parties expressly submit, being competent to resolve all disputes arising or related to their use the Courts and Tribunals of Las Palmas de Gran Canaria.